What is PassportCard? The travel insurance you need to know about

PassportCard is the first instant payout travel insurance provider in Australia.

If you can’t afford travel insurance, then you can’t afford to travel – it’s as simple as that. However, as any traveller who has had to make a claim on their policy can attest, it isn’t always easy getting an insurer to provide what you paid for in a timely manner. PassportCard is now available in Australia, and it’s a travel insurance provider that’s changing the way Australians deal with common travel inconveniences. PassportCard offers instant payouts for common claims such as medical emergencies overseas, delayed luggage, and stolen cash, unlike traditional insurers that require travellers to cover expenses upfront and wait weeks for reimbursement.

What is PassportCard? 

Suitable for travellers of any age embarking upon a domestic or international holiday, PassportCard is part of the PassportCard Group, which has been providing travel insurance since 2014. With more than two million cardholders globally and offices in Australia, Israel, Germany and the UK, PassportCard Group provides global data to support travel insurance policies. This database includes claims history and cost data from 150 countries worldwide. Leveraging this information, PassportCard accurately predicts the cost of specific claims in various destinations.

The technology sets it apart as the only company in the world to offer real-time payments via a rechargeable prepaid debit card. This technology enables customers to interact with PassportCard’s 24-hour assistance team and fastrack processing of certain insurance claims without requiring customers to pay upfront and wait to be reimbursed.

How does PassportCard work?

PassportCard CEO Peter Klemt explains how PassportCard works. “Funds are simply loaded onto the PassportCard – a pre-paid debit card provided to customers when they purchase the insurance – and the claim is then approved by the 24/7 assistance team over the phone in minutes. The traveller can then pay a medical provider, buy essential items, or withdraw funds from an ATM instantly,” says Klemt. “Insurance companies in Australia talk about responding to your claim in five or even 10 business days, but why wait? Get instant payouts for approved claims anytime, anywhere, whether it’s a doctor in Denmark or delayed luggage in Lisbon. It’s the way insurance should be: quick, simple and hassle-free.”

Step one: Purchase PassportCard travel insurance that best suits your needs and destination, and receive the PassportCard prepaid debit card.

Step two: If there is a medical emergency, luggage is delayed, or cash is stolen, policyholders simply call PassportCard’s 24/7 assistance team.

Step three: PassportCard’s patented technology ensures swift processing and approval of common claims, often within minutes, minimising wait times and eliminating the need for travellers to cover expenses upfront.

Step four: Once a claim is approved, the funds are instantly transferred to their PassportCard. Travellers can use this card to settle medical bills, make essential purchases, or withdraw cash from ATMs, all without the inconvenience of waiting for reimbursement